SARCC through Metrorail is committed to operating a safe and reliable network, providing a high quality service that is safe for our customers, employees, passengers, public and visitors. SARCC considers the security of passengers, staff and infrastructure to be a primary concern. As such, every effort is made to ensure that employees are both vigilant and prepared for any security issues or threats that might occur.
The Government has commitment hundreds of SAPS Rail Police Officers. These officers are deployed on an intelligence basis, provide high visibility on trains and stations and afford a high level of protection for our commuters.
These officers provide the greatest impact in addressing crime and anti-social behaviour on the rail network by being at the right place at the right time and provide strategic intelligence reports that outline trends in security incidents. These Officers are highly trained security specialists who have the power of arrest and work in conjunction with other peace officer. They have the power to issue infringement notices for ticketing, safety, behavioural, property and compliance offences and the power to ask people to leave trains and stations.
Safety Incidents
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Reportable safety incidents are any incidents involving SARCC, falling under the categories of collision, derailment, fall, strike, fire or explosion. These figures are expressed as incidents per million passenger journeys.
Overcrowding
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Overcrowding is the nature of peak hour services world wide. For their own safety, customers are urged to refrain from boarding overcrowded trains.
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Collision
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A collision is defined as two or more bodies coming into rough contact unintentionally. In the case of a train, this includes the body of the train but not the bogies. Some examples of a collision might be a train and another, a train and a car or truck or a train and an obstruction above wheel height such as a buffer stop or a dead end.
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Derailment
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A derailment is defined as one or more wheels derailing or lifting clear of the rails. It includes both main line and yard incidents and can refer to both trains and track equipment.
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Fall
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Defined as passengers and public falling on SARCC property. Some examples of the cause of falls are passenger carelessness, vandalism, being pushed, passenger crowding, trespass, weather, obstacles etc. A number of these accidents happen in station precincts and on many occasions warnings are given to people standing too close to the platform edge by the Yellow line, security guards and through the train siren.
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Strike
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A strike is defined as people struck or hit by trains, vehicles, equipment or physical phenomena (electricity, smoke, gas, asbestos etc). Does not include objects struck by other objects (see collision or potential derailment). Does not include Assault. Examples are a trespasser on a line struck by a train or a person touching a live structure or cable, this includes suicide. SARCC operates electrical trains, which are quiet. Often times, by the time one can see a train approaching it's often too late for a motorist or 'pedestrian' to get out of its track safely. More importantly, it takes a train between 500m to 1km to come to a standstill after the driver has applied brakes, depending on the speed at which the train is travelling. At any one time SARCC has drivers off sick due to post-traumatic stress brought on through people crossing the tracks being struck by trains. Read More...
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