Security Safety Hints
  • Do not openly display valuable, cellular phones and jewellery as it may attract criminals.
  • Stay in a group (if you feel comfortable in the presence and with the members of the group).  There is protection in numbers.
  • Walk with a purpose and evacuate the station premises as soon as possible after arrival towards your destination
  • Be alert when approached by strangers. 
  • Seek assistance from station staff and security (where deployed).  Be aware that some stations are unmanned for economic consideration and to keep the service affordable.
  • Always keep your valuables in your possession.
  • Stay in well-lit and protected areas where security officials are deployed.

 Customer services

  • Please report the following crimes or incidents to your nearest police station or operator as trespassers, arsonists and offenders will be prosecuted.
  • Criminal activities such as theft of rail assets, arson and vandalism,
  • Unruly behaviour,
  • Illegal trespassing outside and inside operational areas and time,
  • Stuff riding and Train surfing.
  
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