Denneboom Station
 

THE MANAGING DIRECTOR'S REPORT
The Rail Commuter Corporation grappled with a tough operating environment during the past year. The operating subsidy for commuter rail travel was reduced by 12,3% while at the same time passenger numbers grew and costs rose in line with the increased activity and the need to maintain a public service for the poorest.

Nonetheless, the Corporation and Metrorail have emerged with a determination to drive down costs through initiative and energetic management and with a vision of new efficiencies in a commuter rail service operated on a concession basis.

The year was also marked by significant successes, specifically the settling of the long-standing dispute with Transnet over penalties imposed by the Rail Commuter Corporation in terms of an agreement. This was a learning experience for both sides and has produced a new spirit of co-operation that will help to structure a better management and performance regime in the future. The fruits of this new spirit can be seen in improved punctuality and reliability of the trains.

SUBSIDY AND FUNDING
The radically reduced funding from government resulted in the Corporation having to borrow money to cover the deficit of about R70 million for the year. Unfortunately, borrowing like this to meet operating needs has eroded the Corporation's borrowing capability and this will have a deleterious effect on finances in the next financial year.

At the same time, the Corporation acknowledges that the level of the annual subsidy from government - about 1% of the national budget - is not sustainable and costs are constantly being managed downwards.

Once the concessioning Agreement with Metrorail is in place, together with the demonstration project which will place about 1% of the commuter rail operation under a private concessionaire, the Corporation should reduce costs by between R200 and R300 million a year. This will be achieved through concessioning and leaseback of equipment and assets as well as operational savings.

But a major challenge that the financial constraints have raised is what to do with routes that are particularly costly to run. Since commuter rail provides a public service that extends affordable mobility to as many of the poorest as possible, the decision on whether to rationalise and thus close certain costly routes has major implications beyond the purely monetary. The era of concessioning and reducing subsidies makes it imperative to tackle this difficult challenge while also looking at ways of substantially increasing productivity, introducing one-man trains and other innovations.

RESTRUCTURING
The transformation of the Corporation, begun during the year under review, will be completed in 1998. There will be four divisions, in line with its new role and functions, covering management services, financial services, contract development and management and asset management and development.

This will also entail staffing up the contract and asset management divisions to undertake research and development, planning and acquisition of rolling stock in line with the Corporation's mission and strategy. The result wilt be an increase in staff members to 70 during 1998, from the 47 at the beginning of the financial year. This will give a powerful boost to re-establishing in-depth urban rail expertise which had been lost over the past decade.

CONCESSIONING
The process leading to the formal signing of a concession agreement with Metrorail has been a particularly lengthy, complex and cumbersome one.

However, the detailed and extensive documentation required is almost complete and it should be signed within the next financial year. As part of its preparation, the Corporation has prepared a shadow bid for the concession, a process that has been a very useful learning one for all involved.

As far as the demonstration project is concerned - offering about 10% of the current operations to private tender - tender - the criteria for selecting a specific project have been largely agreed with the trade unions and the stakeholders. The process of identifying the possible routes, deciding on the best one and selecting the concessionaire will be finalized in the new year. The project should be up and running early in the year 2000.

INTERSITE
Once again, the property management and development arm of the Corporation has done an outstanding job of optimising returns on the property portfolio. Besides the 36% growth in income, Intersite formally signed an agreement with the SA National Roads Agency to manage and develop its extensive portfolio.

Since its inception in 1992, Intersite has contributed about R310 million to the Corporation's income stream and, through this, helped to ease the subsidy burden. With its new responsibilities for the Roads Agency,

Intersite will be looking to optimise the returns on these properties as well. Intersite has also been very successful in facilitating public-private sector partnerships in its drive to maximise returns on State assets. In the past six years, R747 million of private sector investment has been mobilised into 61 Intersite developments, bringing the total invested in the Corporation's property portfolio to R1,2 billion since 1992.

There are also new opportunities in the wings. Two countries outside South Africa have asked Intersite for proposals to develop their public property portfolios, further recognition of the particular success the property management subsidiary is enjoying.

ENPOWERMENT
The Corporation's restructuring has opened opportunities to better balance the organisation composition.

Once completed, this process will result in a top and middle management structure that better reflects both the demographic distribution and the profile of the commuters being served. Continual staff development and training and the opportunities of concessioning and regionalisation will create the environment for ongoing staff promotion and growth.

Intersite has also established a sound record of empowerment. More than 60% of its contracts has been awarded to companies owned and operated by previously disadvantaged groups, with another 30% awarded to joint ventures where skills transfer and capacity building are promoted. With regard to capital projects, contracts worth R78 million were awarded to black-owned companies during the year under review.

THE FUTURE
The formalising of the concessioning agreement with Metrorail and resolving the funding problem, the Corporation finds itself with the two top priorities for the coming year. Both are linked in that the introduction of concessioning could be jeopardised by these funding problems. However, these are regarded as challenges to be overcome. Both the Corporation and Metrorail are positive about the future and determined to resolve the issues for the good of the commuter.

THANKS
The year under review has not been easy and more challenges are lying ahead, particularly if the depressed economic situation in the country is taken into account. I am, however, confident that with the continual support of our Chairman and the Board of Control and an excellent and dependable management team and staff, we will successfully negotiate the year ahead.

EMPOWERMENT
The corporation's restructuring has opened opportunities to better balance the organization composition.
Once completed, this process will result in a top and middle management structure that better reflects both the demographic distribution and the profile of the commuters being served. Continual staff development and training and the opportunities of concessioning and regionalisation will create the environment for ongoing staff promotion and growth.

Wynand Burger
Managing Director

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